bj326 Privacy Policy

bj326 operates the online casino and sports betting platform accessible at bj326.app. For the purposes of this Privacy Policy, bj326 acts as the data controller in respect of all personal data collected from users who register for or interact with the platform.

As data controller, bj326 determines the purposes and means of processing personal data collected through the platform. In cases where bj326 shares data with third-party processors (for example, payment service providers or KYC verification vendors), those third parties act as data processors under the instruction of bj326 and are bound by data processing agreements that restrict their use of your data to the specific purpose for which it was shared.

For any queries relating to this Privacy Policy or the exercise of your data rights, you may contact bj326 using the support contact details at the bottom of this page. bj326 will respond to all privacy-related enquiries within a reasonable timeframe.

bj326 collects personal data in the following categories, depending on how you interact with the platform:

bj326 does not collect sensitive personal data categories (such as biometric data, health data, or political opinions) beyond what is strictly required for age verification purposes.

bj326 processes personal data for the following specific purposes:

• Account Management: Creating and maintaining your bj326 account, processing your bj326 login, and enabling you to access all platform services;
• Payment Processing: Processing PKR deposits via JazzCash, Easypaisa, bank transfer, or card; processing withdrawal requests to your registered payment accounts; reconciling transaction records;
• Age & Identity Verification (KYC): Verifying that you meet the 18+ age requirement; verifying that the identity you provided at registration matches supporting documents before releasing withdrawal funds;
• Fraud Prevention & Security: Detecting and preventing account takeovers, bonus abuse, money laundering, match-fixing, and other prohibited activities; monitoring betting patterns for integrity purposes;
• Legal Compliance: Meeting record-keeping, anti-money-laundering (AML), and other obligations applicable to bj326's licensing and operational requirements;
• Responsible Gaming: Administering deposit limits, cooling-off periods, and self-exclusion requests; monitoring account activity for indicators of problem gambling;
• Customer Support: Responding to your queries, complaints, and support requests;
• Platform Improvement: Analysing aggregated, anonymised usage data to improve platform performance, game selection, and the cashier experience for Pakistani users;
• Marketing Communications: Where you have consented, sending you information about promotions, bonuses, and new features on bj326. You may opt out at any time.

bj326 processes personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil the bj326 Terms & Conditions — including account management, payment processing, and bet settlement — is carried out because it is necessary to perform the contract between you and bj326;
• Legal Obligation: Processing required to comply with AML obligations, age verification requirements, and record-keeping requirements is carried out to meet legal obligations;
• Legitimate Interests: Processing for fraud prevention, security monitoring, and platform improvement is carried out on the basis of bj326's legitimate interest in operating a secure and fair platform, where that interest is not overridden by your data protection rights;
• Consent: Marketing communications and optional analytics are processed on the basis of your freely given, specific, and informed consent, which can be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bj326 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve the user experience for Pakistani players. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function — maintaining your bj326 login session, remembering your cashier preferences, and ensuring the betting slip operates correctly. These cannot be disabled without breaking platform functionality.
• Performance & Analytics Cookies: Anonymised data about how users navigate bj326 — which pages load slowly, where users drop off in the deposit flow, and which games are most played. Used to improve the platform. No personal identity is attached to this data.
• Functional Cookies: Remembering your language preference, display settings, and responsible gaming tool configurations between sessions.
• Marketing Cookies: Where consented to, these cookies help bj326 display relevant promotions to returning users. They do not collect data from third-party websites.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the bj326 platform, including the ability to log in and access the cashier.

bj326 does not sell, rent, or trade your personal data. Data is shared with third parties only in the following limited circumstances:

• Payment Processors: JazzCash, Easypaisa, and banking partners receive the minimum financial data necessary to process your PKR transactions. These providers operate under their own privacy policies and applicable financial regulations;
• KYC & Identity Verification Providers: Third-party identity verification vendors receive your submitted identity documents for the sole purpose of age and identity verification. They are contractually prohibited from using this data for any other purpose;
• Fraud Detection & Security Vendors: Anonymised or pseudonymised data may be shared with fraud prevention services to assess transaction and account risk;
• Game Content Providers: Where games are provided by third-party software providers, aggregated and anonymised session data may be shared for game performance and integrity purposes. No personally identifiable data is shared with game providers;
• Legal Authorities: bj326 will disclose personal data to law enforcement, regulatory authorities, or courts where required to do so by applicable law, valid legal process, or where necessary to protect the rights and safety of bj326 or its users.

bj326 retains personal data for the following periods:

• Active Account Data: Retained for the duration of your account plus a minimum period of 5 years following account closure, to meet AML record-keeping obligations;
• Transaction Records: PKR deposit, withdrawal, and bet records are retained for a minimum of 5 years from the date of the transaction;
• KYC Documents: Identity documents submitted for age verification are retained for the legally required period following account closure — typically 5–7 years depending on applicable requirements;
• Support Communications: Customer support transcripts are retained for 2 years from the date of the last interaction, unless the interaction relates to an open dispute;
• Technical Logs: IP addresses and session logs are retained for 12 months for fraud prevention and security purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

bj326 implements technical and organisational security measures appropriate to the risk associated with the personal data it processes. These include TLS encryption for all data in transit, AES-256 encryption for data stored at rest, access controls restricting internal access to personal data on a need-to-know basis, regular security assessments, and incident response procedures.

In the event of a personal data breach that poses a risk to your rights and freedoms, bj326 will notify affected users and applicable regulatory authorities in accordance with applicable law and within the timeframes required. You should notify bj326 immediately at the support address below if you suspect your bj326 account has been accessed without your authorisation.

Subject to applicable law, you have the following rights in respect of personal data bj326 holds about you:

• Right of Access: Request a copy of the personal data bj326 holds about you;
• Right to Rectification: Request correction of inaccurate or incomplete personal data;
• Right to Erasure: Request deletion of your personal data where bj326 no longer has a legal basis to retain it — noting that certain data must be retained for legal compliance reasons and cannot be deleted on request;
• Right to Restrict Processing: Request that bj326 restricts the processing of your data in certain circumstances;
• Right to Object: Object to processing based on legitimate interests, including direct marketing;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact bj326 support using the details below. Requests will be responded to within 30 days. We may require proof of identity before processing certain requests.

bj326 is strictly an 18+ platform. bj326 does not knowingly collect personal data from individuals under the age of 18. Age verification is enforced at the account level. If bj326 discovers that personal data has been collected from a person under 18, that data will be deleted immediately, the account will be permanently closed, and any balance will be forfeited. If you believe a person under 18 has registered a bj326 account, contact support immediately.

bj326 may update this Privacy Policy from time to time. Material changes will be communicated to registered users via the email address or mobile number held on your account at least 7 days before the change takes effect. The effective date at the top of this policy will be updated accordingly. Your continued use of bj326 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data bj326 holds about you, please contact bj326 support. The support email address is displayed as plain text in the footer of every bj326 page. bj326 will acknowledge your request within 5 business days and provide a substantive response within 30 days.

If you are not satisfied with bj326's handling of your personal data or your data rights request, you have the right to raise a complaint with the applicable data protection authority in the jurisdiction under which bj326 is licensed and operated.